LINE’s keyword response function allows users to automatically obtain relevant information after entering specific words. This can effectively create a FAQ self-service. Customers only need to enter question keywords, such as “shipping” and “returns”, and the system will automatically provide corresponding answers. This design not only bulk sms master saves customer service time, instantly meets customer needs and improves the user experience.
Preset response content, the key to 24-hour customer service
Through preset response content, companies can ensure that they can still provide immediate customer service responses during non-business hours. Even if the manual customer service is not online, customer why is email deliverability important problems quickly handled initially, achieving 24-hour uninterrupted service. This greatly improves service efficiency, reduces customer waiting time, and enhances brand trust.
Commonly used message templates: adding friends, holiday congratulations, arrival notification
Tools make work more convenient. It is reco mmended that in addition to directly accessing the template below, you go to ChatGPT to create your own exclusive template. Just enter “requirements + qualifications” to get a suitable snbd host response, for example: “Please provide a customer service template, the content is to add a friend welcome message (replace it yourself)”; you can even add additional conditions to ask ChatGPT to adjust its tone and use emoticons symbols, add brand names or mix multiple languages.
