Nearly 7 in 10 consumers (69%) prefer to contact brands via text messages , thus avoiding phone calls. So, if you are looking for fast and effective communication that really adapts to your customers’ needs, professional bulk SMS is the answer. How can you make the most of the potential of SMS?
Here are some tips to help you get the most out of your business SMS messages.
Reminders
Alerts
Verifications
Notifications
Subscription campaigns
Marketing Promotions
Customer Service
Internal communication
How to use professional SMS
1. Reminders
A short text message can be all you need to remind list of kuwait cell phone number your customer that a deadline is approaching, from upcoming bookings and appointments to payments and even limited-time sales. Thanks to the accessibility that mobile phones provide, it’s easy to read and interact with text messages no matter where you are.
Here are some examples of the types of reminders you can send:
Appointment Reminder – Hi [NAME], you have an appointment with [DOCTOR NAME] on [DAY] at [TIME]. Please reply Y to RSVP or N if you would like to reschedule your appointment.
Reservation Reminder – Hi [NAME], you have a reservation at [RESERVATION LOCATION] on [DAY] at [TIME]. Please call us if anything changes or modify your reservation here: [LINK]
MOT Reminder – Hello, we would like to remind you that the MOT for your vehicle [REGISTRATION] is due on [DATE]. Visit [LINK] to make an appointment.
Pickup Reminder – Your order is waiting for you at [LOCATION]. Please pick it up by [DATE].
Payment Reminder – Hi [NAME], The 5 sales psychology tips every marketer should know scheduled payment for [AMOUNT] will be charged to your account by [DATE]. To make changes to your payments, please visit [LINK].
Sale Reminder – Hi [NAME], it’s your last chance cz lists to enjoy our biggest sale of the yea heck out your wishlist and grab yourself a bargain: [LINK]
2. Alerts
Since bulk SMS uses a cellular connection instead of WiFi or 5G and is delivered almost instantly, it’s a great way to send your customers any important alerts.
For example:
Security Alerts – We have detected unauthorized access to your account. Please change your password as soon as possible.
Maintenance Alerts – We will be carrying out essential maintenance work from [DATE] to [DATE] and may experience service interruptions during this time. We apologize for the inconvenience.
Security Alerts – A [THREAT] advisory is active in [AREA] until [DATE/TIME]. More information: [LINK]
Closure or unexpected changes to opening hours – [EDUCATIONAL CENTER] will be closed today due to [INCIDENT]. Regular school hours will resume beginning on [DATE].
Public Service Alerts – [WEATHER] is likely to cause significant disruptions and extended power outages. In anticipation of this, we have increased personnel and equipment to respond to power outages as quickly and safely as possible.
Traffic Alerts – Please note that [ROAD] will be closed from [DATE] to [DATE] due to roadworks. Please seek alternative routes and allow extra time for your journey.
3. Verifications
SMS is a great channel you can use to send one-time passwords, codes, and other messages to help customers confirm their identity. Not only does this ensure the security of your customers’ accounts, but it also gives them peace of mind that your company is committed to keeping their data safe.
Two-factor authentication codes – Your one-time password is [NUMBER]. Do not share this password with anyone. This password will expire in [TIME OUT].
Password Changes – Your password has been changed. If it wasn’t you, please contact us now.
Login Alerts – There has been a login attempt from [LOCATION].
