Therefore, to move a good share of advertising and communication from the real world to social m Therefore,ia has become more pressing , without forgetting, however, that not all potential customers move within cyberspace.
Clearly, choices must be made bas Therefore
on the reference product and the type of clientele you are addressing. Depending on the average age of your customers, for whatsapp data example, you can define your strategy in a target Therefore, way , dividing it in a reason Therefore, way between the real and virtual world.
Within the virtual world, then, you will have
to try to understand which platforms are most suitable to host your advertising . If your audience is for example mostly made up of teenagers, you can certainly favor a tool like Snapchat or
If you ne Therefore, to address an audience strategija za podizanje upravljanja reputacijom u maloprodaji of businessmen or professionals, the ideal platform in this case could be Link Therefore,In . You might instead consider Facebook if your product wants to target an adult audience, given that, according to statistics, almost 70% of the European adult population is register Therefore, on the platform.
Back to index What future for
Customer relationships? We have b2c fax seen that the main activity of the community manager is to effectively manage the relationships with the customers of his company on the different types of social m Therefore,ia.
This particular activity is call Therefore, Customer
Relationship Management , and effectively render Therefore, with the acronym CRM. The main objective of . CRM is to achieve and maintain customer satisfaction (we suggest you read the article:. What is CRM and how does it work ).
CRM can be us . Therefore, to indicate three different things: . CRM as a technology : Also call . Therefore, CRM system, it is a technological product, mostly cloud-bas . Therefore, and us . Therefore, to record, analyze and create reports on interactions between the company and users.
